The location was perfect ! The weather the staff . We rented the condo second floor (two flights of narrow wooden stairs)its located in front of the reception check in area. Our family of five had no complaints in this apartment. It has four beds two bedrooms (king size beds)and a half room( a queen bed and a twin bed ) with a wall next to the kitchen for privacy no door but a wall with an opening . One restroom and a full kitchen has a stove, refrigerator, pots, pans, all utensils you need to cook .The hotel provides a huge jug of drinking water .You couldn’t hear any noise at all or music as others complained . The management at the front desk was great . Javi the front desk manager was super nice . Unlike the other reviews no idea what they were talking about front desk being rude, it was not the case at all . Also the bar by the pool was awesome . Please note there is two pools . Roxanna was super nice and friendly I recommend her . No one tried to get you for the tip as others stated ! The food is amazing and from 5-7pm they have 2 for 1 on margaritas. Which for us it was a great bargain . They have really good options in the bar area. There are three raccoons that come out while you are at the pool they are harmless animals. The free breakfast every morning was amazing you can ask for your eggs to be made aside from what is there if you like fyi only the eggs not the other food items that are included in the breakfast buffet . Every morning they had different options . Breakfast is from 8-10:30am. I recommend this place 100%! Its about 2-3 blocks from everything . There is also the animal shelter a block away which you can volunteer to walk a dog or pet a dog or cat. I am definitely returning and staying here . Please don’t get scammed at the ferry upon arrival for a taxi service (another couple got scammed $60.00 dollars fee). Taxi service runs about $100-$150 pesos you can contact Greyzi for taxi services her number is via WhatsApp +52 997 114 6854.
N
มิถุนายน 2568
Super friendly staff, directly at the beach with cool sunbathing area, clean rooms, changing breakfast buffet every day
Matti
ตุลาคม 2566
Staff was very helpful; great spot, right on the beach.
Kristen
กุมภาพันธ์ 2568
Breakfast was excellent, varied daily & staff very efficient. Beach loungers were comfortable although if you weren’t out early you may not have got one. Staff in beach area were very friendly & attentive. Room was a nice size with very comfortable beds. Grounds were always raked and neat every morning. Beach club had a good menu of food & drinks with many options to choose from.
Jeanniene
กุมภาพันธ์ 2568
The beds were so comfortable, we had a room with a double bed and what can only be described as a Super Super Super King - it was enormous and we loved it. Breakfast was good and they rotate the buffet menu daily with it repeating after 3 or 4 days. Staff always on hand to get you anything that had run out and on days where the eggs contained ham or bacon, they were more than happy to make one without for this veggie. Two pools were great as we have two small kids and the proximity to the beach meant they could be in one or the other without us having to fully move. Loved the beach club, and whilst lots of people put in their reviews there is a lack of sun loungers, they fit as many as they can in the space without it feeling too crowded and no where ever has enough sun loungers - we rarely were not able to get a place to lie. Food was amazing, really decent sizes and great quality. Location of the hotel for us was one of the reasons for staying there. It was 4 blocks out from the centre of town, so we were able to easily go out for lunch/dinner, and it was far enough away that you didn't feel like it was too central.
Lisa
พฤษภาคม 2568
Beautiful large room with large balcony and stunning view. Great breakfast offering each morning and always kept fresh and replenished. Great location on the beach and short walk to centre! All the Staff very friendly and helpful. Serenity beach area was so chilled and relaxing atmosphere.
Martin
ตุลาคม 2566
We loved the location and the staff! We are vegan and loved that the menu had lots of vegan options for lunch and dinner. It was easy to walk down the beach to get to the sandbar and close enough to town to be able to walk into when the roads weren't flooded.
Alyssa
ธันวาคม 2567
The location of this hotel was ideal… not far from the centre and probably the best bar to chill out in from the heat. The staff at the bar were very friendly and happy to help translate. The room was nice, on the small side but we didn’t spend much time in there. The breakfast was good value for money, a lovely selection which was changed daily.
Sarah
เมษายน 2568
This hotel was great. I was doubting when booking between several hotels but I'm glad we chose this one. It has a very nice pool, right in front of the beach. We had an amazing room, which had a true vacation vibe. Love the shell faucet! It was a short walk to the center of town. Breakfast was also good. We extended for an additional night because we liked it that much. The raccoons that come out at night are very cute and very harmless. It was fun to sit and watch them.
Nicolette
มิถุนายน 2568
The room was lovely, felt very boutique and was clean with everything you needed. The breakfast was excellent, everything you could want, fresh fruit, sweet option and savoury. The location is very central to everything and the pool is right on the beach front attached to the beach bar. Staff are so friendly there and really looked after us. Special shoutout to staff at the beach bar, Javy who was exceptional, and also Max, both who really made our stay special. Food and drinks at the beach club were delicious.
Chloe
พฤศจิกายน 2567
จองห้องพัก:
+1 (888) 385-8465